Crisis mental health access via NHS 111
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People of all ages (children and adults) living in Staffordshire and Stoke-on-Trent can now access 24-hour urgent mental health support directly via NHS 111.
Specially trained mental health staff will be available to speak to callers, discuss their urgent needs and assess the best way to support them, depending on their symptoms.
This may be by offering emotional support or signposting to other services.
If people have physically harmed themselves, or if their life is at immediate risk, then they should continue to call 999 or go to A&E.
