Friends and Family Test Results – April 2025

Posted on:

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It’s a quick and anonymous way to give your views after receiving NHS care or treatment.

Since the FFT was launched in 2013, millions of patients have submitted feedback. It’s used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.

*********

If you would like to give feedback in writing, Family and Friends Test forms are available from our Reception Team.

*********

You may also receive a text message after your appointment requesting feedback. We politely ask that you consider providing feedback if you receive a text.

**********

You also have the opportunity to provide Family and Friends Test feedback via our Website. However, please note that this method is entirely anonymous and we are unable to investigate any concerns you may have via this method.