Patient charter
This guide tells you what to expect from your general practice (GP) and how you can help them, so you get the best from the National Health Service (NHS). More details can be found through the links below.
Online Service
If you have a routine query/ request you can contact the surgery by submitting an online form. These aim to be actioned within 24 hours between the hours of 8am and 6.30pm. For anything medically urgent please call the surgery on 01889572057
Local and NHS services
The surgery works in partnership with local and NHS service providers and groups.
Latest News
Online Access
10th November 2025Online Access From 1st October 2025, you can submit an appointment request via our online service throughout our working day. […]
Please don’t be rude to our receptionists.
7th November 2025Polite message to the minority of our patients who continue to behave with bad manners. Please don’t be rude to […]
We want to improve our communication with our patients.
7th November 2025The NHS Accessible Information Standard Our commitment to Patients Ways we can help – just ask a receptionist
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Online Services
Get StartedYou can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.